Terms of service
1. General Provisions
1.1 These Terms and Conditions (hereinafter referred to as “T&C”) govern the rights and obligations between the entrepreneur Karel Leupold, ICO 61845965, Vapovska 228, Dacice 380 01, CZ(hereinafter referred to as the “Seller”) and natural or legal persons (hereinafter referred to as the “Customer”) who purchase goods via the Seller’s online shop.
1.2 These T&C form an integral part of every purchase contract concluded between the Seller and the Customer.
1.3 Any deviating agreements, amendments, or supplements to these T&C shall only be valid if expressly confirmed in writing by the Seller.
2. Information on Goods and Conclusion of the Contract
2.1 The information on goods provided in the online shop, including images, descriptions, and prices, constitutes a non-binding offer. The Seller reserves the right to correct errors and obvious mistakes.
2.2 The purchase contract is concluded once the Seller confirms the Customer’s order. The confirmation is sent electronically to the email address provided by the Customer.
2.3 The Customer is obliged to provide truthful and complete information in the order form. The Seller shall not be liable for damages or delays resulting from incorrect information.
3. Prices and Payment Terms
3.1 The prices stated in the online shop are final prices including the applicable statutory value-added tax (VAT), unless expressly stated otherwise.
3.2 The Customer may pay the purchase price using the payment methods offered in the online shop.
3.3 Unless expressly agreed otherwise, the purchase price is due prior to delivery of the goods.
4. Delivery Conditions
4.1 The goods shall be delivered to the address specified by the Customer in the order.
4.2 The Seller endeavors to deliver the goods as quickly as possible; customary delivery times are stated on the website. The Seller assumes no liability for delivery delays caused by the shipping service provider.
4.3 The risk of accidental loss or accidental deterioration of the goods passes to the Customer upon handover of the goods to the Customer or to a person authorized to receive them.
5. Retention of Title
5.1 The delivered goods remain the property of the Seller until full payment has been made.
6. Right of Withdrawal
6.1 If the Customer is a consumer within the meaning of Section 13 of the German Civil Code (BGB), they are entitled to a right of withdrawal in accordance with the statutory provisions.
6.2 The Customer has the right to withdraw from the purchase contract within 14 days without giving any reason.
6.3 The withdrawal period begins on the day on which the Customer or a third party designated by the Customer takes possession of the goods.
6.4 To exercise the right of withdrawal, the Customer must inform the Seller of their decision to withdraw from the contract by means of a clear statement (e.g. by post or email).
7. Consequences of Withdrawal
7.1 In the event of withdrawal, the Seller shall reimburse the Customer for all payments received, including delivery costs, without undue delay and no later than 14 days from receipt of the withdrawal notice.
7.2 The Seller shall use the same means of payment for the reimbursement as the Customer used for the original transaction, unless expressly agreed otherwise.
7.3 The Customer is obliged to return the goods to the Seller without undue delay and no later than 14 days after submitting the withdrawal notice.
8. Warranty (Liability for Defects)
8.1 The statutory provisions apply to the Customer’s rights in the event of material or legal defects.
8.2 The Customer is obliged to inspect the delivered goods immediately for obvious defects and to notify the Seller thereof without delay.
8.3 The limitation period for warranty claims is two years from delivery of the goods for consumers.
9. Liability
9.1 The Seller shall be liable without limitation for damages resulting from injury to life, body, or health.
9.2 For other damages, the Seller shall only be liable in cases of intent and gross negligence.
9.3 In all other respects, liability is excluded to the extent permitted by law.
10. Data Protection
10.1 The Seller collects, processes, and uses the Customer’s personal data exclusively in accordance with statutory provisions.
10.2 Further details are set out in the privacy policy, which is available on the Seller’s website.
11. Final Provisions
11.1 The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
11.2 If the Customer is a merchant, the exclusive place of jurisdiction shall be the Seller’s registered office.
11.3 Should individual provisions of these T&C be or become invalid, the validity of the remaining provisions shall remain unaffected.